Dr. Julianna Challenor CPsychol Chartered Counselling Psychologist in Ealing

Privacy notice

What personal information will you be asked to provide?

When we agree to work together, I will ask you to provide me with your name, address, telephone number, date of birth, and the name and address of your GP. In some circumstances, I may also ask you for a name and number of an emergency contact. I ask for this information so that I can contact you if I need to, or can contact somebody on your behalf.

Who will have access to your personal information and where will it be stored?

I am the only person who will have access to your personal information. If you complete a paper copy of the consent form, it will be stored in a locked filing cabinet on the premises of the clinic. If you complete an electronic copy of the consent form, it will be stored on a password protected laptop. If you have contacted me through this website or by an email, I will store your email in the email programme of a password protected laptop. If you contact me by text or phone, your phone number will be stored on a password protected mobile phone.

What will your personal information be used for?

Your information will only ever be used for the purpose of contacting you, or for the purpose of contacting relevant clinicians, such as your GP, but this will only be done after discussing it with you first. I will not use your personal information for any other purposes.

How long will your personal information be kept for?

Your information will be kept for as long as we continue to work together and then for 12 months after we agree to end. At the end of this period, your personal information will be securely destroyed. You may withdraw your consent for me to hold personal information about you at any time and it will be securely destroyed.

Confidentiality

You can expect that the information you give me will remain confidential. As a psychologist, I have a duty not to disclose such information except in certain circumstances. I would only share information about you for reasons of safeguarding, requirements of the law, and public protection.


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